83%
Very Positive
83% of travel managers feel extremely optimistic about the current state of business travel. This is most likely the case for travel managers in Spain (91%) and the Netherlands (91%)
48%
Somewhat Positive
12%
Neither positive nor negative
5%
Somewhat negative
48%
Guest room specifications, images, and video
Majority of the travel managers prioritise the features and comfort of a guest room and consider detailed specifications as an influential factor in their decision to submit an RFP.
42%
Images and video of the hotel and surrounding area
42% of the travel managers value the overall appearance of the hotel and are influenced by the images showcasing the hotel’s ambience.
39%
Peer reviews/ratings and testimonials
Feedback from other travellers, testimonials, peer reviews, and ratings go a long way for 39% of the respondents
29%
Information about sustainability initiatives
29% of travel managers classify environmentally conscious practices and sustainability initiatives to be a critical criterion for submitting an RFP.
4%
None of the above
4% of the travel managers decide whether or not to submit an RFP depending on factors other than listed here
33%
Location
33% of the travel managers are prioritising proximity and accessibility, the geographical location playing a major role in their decision-making process for submitting an RFP.
24%
Meeting space within the hotel
Finding suitable meeting facilities within the hotel is vital for travel managers with 24% of them considering it as a crucial factor in their decision
24%
Technology capabilities (virtual meetings, WIFI, connectivity)
24% of travel managers are considering the availability of fixed, dual, or dynamic pricing options as important criteria for submitting an RFP.
24%
Flexible rate options (fixed, dual, or dynamic pricing)
Advanced technological capabilities and seamless connectivity such as reliable wi-fi, and state-of-the-art AV capabilities are a preference for 24% of the travel managers.
19%
Other factors
Travel managers in Europe are also in preference of some additional factors such as loyalty incentives, proximity to offices, and hotel sustainability programmes.
31%
Commitments/contracts with more hotels
31% of travel managers have expanded their network of negotiated hotels and established partnerships with a broad range of properties.
26%
More dynamic/flexible price models
26% of the travel managers have observed a shift towards dynamic price models in their negotiations.
17%
Fixed-rate price models
A little to no-change in negotiations was experienced by 17% of the respondents.
3%
Unsure
3% of the respondents are unsure or do not have enough information to determine how negotiations with hotels has changed in the last five years.
34%
Hybrid/remote work options
34% of the travel managers’ business travel priorities are being shaped by the growing trend of hybrid or remote work.
32%
Increased emphasis on sustainability
With a greater focus on sustainability, 32% of the travel managers are seeking eco-friendly accommodations, transportation and practices.
29%
Continued frequency of virtual meetings
29% of the respondents recognise the efficiency and convenience of virtual meetings and are prioritising it over in-person travel
23%
Increased focus on bleisure
Blending business with leisure activities seems like a hit among 23% of the clients.